Shipping & Delivery Policy
Effective Date: 19/02/2026
Store Name: PABBAM
Website: www.pabbam.com
1. Delivery Areas
We currently deliver groceries within [Local Area / 524307,524322,524312 pin codes] only.
Orders outside our service area will not be processed.
2. Delivery Timings
Same-Day Delivery: Orders placed before [cut-off time, e.g., 6:00 PM]
Next-Day Delivery: Orders placed after cut-off time
Delivery hours: [e.g., 8:00 AM – 9:00 PM]
Delivery times may vary during festivals, weekends, or due to unforeseen circumstances.
3. Delivery Charges
Free Delivery: On orders above ₹399
Standard Delivery Fee: ₹29 for orders below ₹399
Delivery charges (if any) will be shown at checkout before payment.
4. Order Processing
Orders are processed after successful payment or order confirmation (for COD).
Once confirmed, orders cannot be modified or cancelled.
5. Freshness & Quality
We ensure:
Fresh groceries
Proper packaging
Quality-checked items before dispatch
In rare cases, if an item is unavailable, we may:
Replace it with a similar product (with customer approval), or
Refund the item amount
6. Delivery Delays
Delays may occur due to:
Weather conditions
Traffic issues
High order volume
Government restrictions
We will notify you in case of significant delays.
7. Failed Delivery
If delivery fails due to:
Incorrect address
Unreachable phone number
Customer unavailable
The order may be cancelled and delivery charges will not be refunded.
8. Contact Information
For delivery-related queries, contact us:
Phone / WhatsApp: 9440034976
Email: info@pabbam.com